Front Office Guest Service Agent Paid + free flight ticket

The Delta lodge at Kananaskis is looking for experienced Front office Guest service persons to work in Canada under the temporary foreign worker program for a period of 2 years.

 

Applicants will have the $150 visa cost of a Canadian work visa, as well as the cost of travel expenses to Canada refunded t provided you remain with the company for the full 2 year period.

 

Applicants will be encouraged after 2 years to stay with the company however if you want to return home we will pay for your return airfare also.

 

Please do not try to contact the hotel directly, we only accept applicants through this website or by emailing info@iinternship.com

Please do not apply if you do not have the required qualifications or experience.

 

Note: Our property is very isolated in the heart of Canada’s Rocky Mountains, 30km from the nearest town, so applicants must love nature and the outdoors as much as you love working in the hotel and resort business.

 

Below is information on the position and our hotel.

 

RESPONSIBILITIES:

 

·         Provide courteous, professional and attentive guest service at all times

 

·         Promote The Lodge and surrounding area and activities

 

·         Maintain a good working relationship with all departments

 

·         Follow up of all guest requests/concerns.

 

·         Provide courteous, professional and attentive guest service at all times

 

·         Establishing a personal rapport with the guest in order to learn about their needs and expectations.

 

·         Actively seek feedback from guests, following up and taking action to exceed guest expectations, whether that is to wow the guest, or in service recovery.

 

·         A personalized touch during all guest interactions to ensure they feel welcome and special.

 

·         Strong and effective communication with all other departments, and strong teamwork required between all inter-related departments (Housekeeping, Conference Services, Tours, Accounting, etc).

 

·         Knowledge of all safety and emergency procedures.

 

·         In-depth knowledge of theKananaskisValleyand surrounding area, to Share the Adventure and create the unrivalled Kananaskis guest experience.

 

     

 

QUALIFICATIONS:            

·    Able to read, write and understand English (French or other languages is an asset)

·         2 guest services experience

 

 

·         Dynamic, enthusiastic individual who thrives under pressure and is able to perform multiple functions.

 

·         Previously demonstrated commitment to exceeding guests’ expectations at all times..

 

·         Degree or Diploma in Hotel/Resort Management is greatly preferred.

 

·         Must be computer literate, with experience in Windows 98, Internet, Excel Spreadsheets and Outlook.  Prefer experience with Lanmark and WinAi.

 

·         Professional in presentation and demeanor.

 

·         Self-motivated, excellent organizational skills and the proven ability to work well under pressure.

 

·         Must demonstrate a high level of attention to detail

 

·         Must be Health & Safety conscious.

 

·         Must enjoy working in a team environment.

 

·         Must be willing to work variable shifts

 

·         Must possess a solid knowledge of theKananaskisValley, and Live the Adventure (to Share the Adventure).

 

·         Must be passionate about pursuing a balanced mountain lifestyle and dedicated to Sharing the Adventure with co-workers and guests

 

·         Must be passionate about pursuing a balanced mountain lifestyle and dedicated to Sharing the Adventure with co-workers and guests.

 

The Hotel:

 

The Delta Lodge at Kananaskis is located one hour west of Calgary, 40km from Canmore and about 40 minutes to Banff in the heart of Kananaskis Country, surrounded by lakes, mountains and forest. The Kananaskis village has no permanent residents except those that work for the hotels and activities companies. There is just one hotel, one store and post shop, two bars and a few restaurants and gift stores within the hotel.  If you come here you will live and work with the same people on a full-time basis and are about 30 minutes from the nearest township of Canmore (we do operate shuttle services to Canmore for banking and shopping etc..) The Village is located in the centre of the 4000 acre Kananaskis Country, one of eight provincial parks and wildlife areas, including Banff and Lake Louise in The Rocky Mountains.  It is an outdoor and adventure centre with cross-country and alpine skiing at Nakiska ski resort (just 5 minutes from the hotel), site of the 1988 Olympic Alpine events and training ground for Canadian, German, Norwegian and Swedish ski teams and is home to golf courses, ranches and many other summer outdoor pursuits.

 

The Delta Lodge at Kananaskis is the largest employer in the village and is a full service, first class hotel. The property built in 1987 for the 1988 Olympic Winter Games and since then has continued to host visitors from all around the world who come to enjoy the pristine beauty of the Canadian Rockies. The Delta Lodge at Kananaskis, also host of the 2002 G8 Summit, is comprised of 412 spacious and beautifully appointed guest rooms, including many loft rooms and suites and has two buildings, the main Lodge where most of the facilities exist and The Signature Club, which is a hotel within a hotel and is luxury at it’s best.

 

Employee Benefits

 

Staff Association Fund giving you discounts on all mountain Adventure activities, Alberta and extended health benefits after 3 months (extended medical and Optometry. Dental after 6 months) Staff Cafeteria—$2.50/meal, one hotel-wide staff event per quarter, Internal ( paid) Learning Courses you may take to enhance your knowledge, skills and advance in your career, after 3 months, you may visit other Delta hotels for a discounted rate and you also enjoy 50% off Food & Beverage, 50% off food and 25% off Beverage in hotel Food and Beverage facilities, Summit Spa Facility Membership for $15 per month so you can enjoy the work out room, pool, hot tub and steam room, discounted spa treatments and spa products, discounted ski pass to Nakiska Ski Resort, Uniform Dry Cleaning, staff hockey and baseball teams, a full time Mountain Experience Coordinator and Employee Experience team dedicated to introducing you to new mountain skills or building upon current skill levels and Delta at Kananaskis is also rated the safest hotel to work at in Alberta.

 

We believe we offer a great package to our employees and aim for you to have the time of your life in Canada, we do however expect tourism and hospitality professionals, a dedication to service, a passion for the outdoors and a fun loving attitude. We are looking for a 2 year commitment and are willing to pay your costs to get her if you would like to join one of the 50 Best Managed companies in Canada, the Delta Lodge at Kanananskis.

 

 

Apply now or send an email with your resume to info@iinternship.com!